The 2016 IPC Cross-border e-commerce Shopper Survey looks into the delivery preferences and experiences of frequent cross-border online shoppers. The research was undertaken with 24,331 respondents across 26 countries in 17 languages in September - October 2016. This report is publicly available. To access the members-only reports, including country-specific reports, please visit <a href="https://www.ipc.be/en/knowledge-centre/e-commerce/cross-border-e-commerce-shopper-survey">this</a> page.
