Job description
IPC’s Strategy 2028 emphasizes the creation of Core Connectivity among its members, enabling a seamless network for cross-border e-commerce and fostering sustainable growth through competitive advantage.
To achieve this, we seek to leverage Artificial Intelligence (AI) and Machine Learning (ML) to optimize operations, enhance customer experiences, and maintain a competitive edge in an increasingly complex and dynamic market. AI and ML will play a pivotal role in supply chain optimization, predictive analytics, and customer service, supporting IPC’s mission to drive innovation and efficiency across the postal industry.
As the center of knowledge for AI/ML, this role will guide IPC and its stakeholders in adopting and integrating AI-driven solutions effectively. A deep understanding of supply chain business models and the ability to translate AI/ML capabilities into tangible business value is essential.
Key responsibilities
- Business-driven AI/ML opportunity inventory: Identify and assess current and future AI/ML opportunities to enhance IPC solutions, reduce costs, and provide competitive advantages to the postal industry.
- AI/ML strategic roadmap: Develop and implement a roadmap aligned with IPC’s Strategy 2028 to integrate AI/ML capabilities effectively.
- Center of Excellence: Act as the central knowledge hub for AI/ML, providing expertise, guidance, and best practices for AI-driven innovations.
- AI/ML community building: Establish a knowledge-sharing network among IPC members and industry stakeholders to promote best practices and co-develop AI/ML solutions.
- Continuous improvement: Maintain and expand IPC’s AI/ML solutions, ensuring they evolve with industry advancements.
- Implementation support: Provide AI/ML training, ad-hoc support, and guidance for deployment strategies.
- Customer satisfaction & adoption: Enhance member satisfaction by increasing the usage and effectiveness of AI/ML-powered IPC solutions.
Profile
You have:
- Bachelor’s or Master’s degree in Supply Chain Management, Computer Science, Data Science, or related fields, preferably with AI/ML expertise.
- Strong understanding of supply chain business models and their intersection with AI/ML.
- Deep knowledge of databases and data-driven decision-making, with the ability to extract business insights from AI/ML applications.
- Hands-on experience in AI/ML applications for supply chain, logistics, or e-commerce.
- Strong ability to understand, assess, and drive AI/ML adoption rather than develop solutions from scratch.
- Proven ability to envision AI/ML trends and anticipate their business impact over the next 4-6 years.
- Experience in facilitating workshops, training sessions, and stakeholder engagements.
- Demonstrated ability to work with cross-functional teams and multiple stakeholders.
- Strong understanding of machine learning algorithms, neural networks, and deep learning from a business application standpoint.
- Expertise in data analysis, business intelligence, and AI-driven decision-making.
- Ability to communicate AI/ML insights effectively to non-technical stakeholders.
- Fluency in English (spoken and written).
You are:
- Independent and resilient.
- Self-motivated with a “say yes” approach.
- Strategic thinker.
- Customer-focused.
- Collaborative & diplomatic.
- Confident & assertive.
- Resilient & adaptable.
Why join IPC?
Working at IPC is both a professionally and culturally rewarding experience. You will be joining a team of more than 100 people from over twenty different countries, bringing a diverse range of skills and experiences. You will be supporting the largest postal organisations globally to enable sustainable cross-border e-commerce growth. If you are looking to be part of a dynamic, inclusive, and inspiring workplace, IPC is the place for you.
Aside from a full-time permanent contract in Brussels, with a possibility to telework, IPC also offers a range of benefits, including:
- Holiday pay & 13th month salary
- Annual performance bonus
- Meal vouchers
- Health, group & travel insurances
- Mobility policy
- 5 additional IPC holidays
Application & Contact information
To apply, send your CV to our HR department, indicating the position you are interested in [email protected].
Check out our website for more information about our company: www.ipc.be.
At IPC, the recruitment process starts with an online first contact interview, followed by a second interview on site if we feel it’s a match. We might also take you through an assessment, depending on the role and needs.