The postal sector has seen massive change over the past decades. While mail remains the industry’s largest segment, postal operators continue to pursue growth outside the core. As they invest in e-commerce logistics, broaden financial services and revitalise retail networks, posts are strengthening their positions in growth markets both at home and abroad.

IPC's Market Intelligence team produces high-quality reports on the postal sector as well as individual carriers and integrators, covering over 50 organisations across the world.

IPC CEO Survey 2021

View the full summary of the 2021 IPC CEO Survey here.

IPC Global Postal Industry Report Key Findings

The Key Findings report provides a distillation of data and analysis included in the IPC Global Postal Industry Report, a member-only publication analysing 50 postal operators worldwide and published in November each year. Highlights from the Key Findings report are shown below.

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The state of the postal sector

Preliminary 2019 results show a revenue growth trend of 4.2% for posts worldwide. Mail volumes continue to decrease but e-commerce remains an essential engine for postal growth. Many posts reporting logistics and financial services revenue saw growth in these areas.

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